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Lifecycle Management

CDW's lifecycle management approach supports customers across the full technology lifecycle: from responsible packaging and transport, to active technology management, to secure and sustainable end-of-life disposition. Our goal is to help customers manage risk, recover value, and minimize environmental impact at every stage.

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Packaging And Transport

Packaging And Transport

Customers leverage CDW's cybersecurity expertise to define their cyber and risk strategies as well as leverage our comprehensive portfolio of services. Through our offerings, we identify and assess IT network security risks, increase customers’ understanding of and visibility into risks, and prepare their organizations for the evolving threat landscape. We support customers through:

Cyber assessments across risk areas, including AI risk assessments that comply with the NIST AI Risk Management Framework and ISO/IEC 42001.

Specialized cybersecurity solutions that meet customers where they are and support future ambitions.

Continuing oversight and assessment and cybersecurity management services to partner toward long-term resilience.

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IT Asset Disposition (ITAD)

CDW's ITAD program helps customers manage retired technology assets responsibly by prioritizing data security, recovering value, and diverting electronic waste from landfills. We follow a tiered model that aligns our disposal approach to the lifecycle stage of the product:

Redeploy:
Functioning devices that still meet organizational needs are assessed and redeployed to extend useful life, reducing equipment costs and lowering environmental impact.
Remarket:
Surplus assets are converted into buyback value for customers’ CDW accounts, lowering their costs while redistributing assets to be resold or donated.
Recycle:
Assets that cannot be redeployed or remarketed are processed by certified recyclers, extracting valuable materials and preventing improper disposal.
Managed Services Growth:
Creating long-term engagement and deeper insight for customers across the full lifecycle.
Cyber Resilience:
Focusing on continuity, recovery, and trust to boost innovation and decrease risk.
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Our vetted ecosystem of ITAD partners assess asset condition and determine the appropriate disposal channel, as well as ensure any existing data is erased. All our ITAD partners maintain recognized certifications, including e-Stewards, R2v3, ISO 9001, ISO 27001, ISO 14001, ISO45001, and NAID AAA, certifying data security and environmental compliance at every stage.  A large non-profit healthcare system with more than 50 hospitals and thousands of active physicians relies on CDW for ongoing IT asset disposition and lifecycle management. We provide comprehensive services, including secure logistics, data sanitization, auditing and testing, remarketing, hard drive destruction, and zero-landfill recycling. Through this program, the healthcare system meets its security and sustainability goals while recovering asset value that can be reinvested into future technology initiatives. To support our customers to reach their own goals, we enforce a zero-landfill policy and provide specific documentation about how each asset was disposed of, helping to provide secure chain-of-custody to meet regulatory requirements, pass on cost recovery, and promote a more circular IT economy.

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Rubi®

Rubi®

Rubi is CDW's digital platform for planning, procuring, and managing technology, connecting customers to self-service capabilities and real-time insights into their technology suite. With Rubi, customers can make purchases, view past asset history, actively manage software licenses, and track shipments.

Asset Hub helps customers manage the lifecycle of all their technology assets by providing a concentrated view of every hardware, software, and subscription asset purchased. It helps customers stay ahead of hardware refresh needs, plan for software renewals, and actively manage subscriptions. CDW also invests in continuous enhancements, including AI integration through search assistance and a customer service agent that helps Rubi streamline customers’ everyday equipment sourcing and management questions.

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